Shipping policy

Shipping Policy

Last updated: 02/01/2026

This Shipping Policy explains how orders placed with Advanced Business Technology (ABT) (“ABT,” “we,” “us,” or “our”) are processed, shipped, and delivered.

1. Order Processing

Orders are typically processed within [1–3] business days after payment is confirmed, excluding weekends and holidays, unless otherwise stated on the product page.

Orders involving custom, made-to-order, or special-order items may require additional processing time.

2. Shipping Destinations

We currently ship to addresses within the United States. International shipping availability, fees, and delivery timelines may vary by product and destination.

3. Shipping Methods & Carriers

Shipping methods and carriers are selected at checkout based on availability, destination, and order contents. Common carriers may include USPS, UPS, FedEx, or freight providers for large or palletized shipments.

4. Shipping Rates

Shipping charges are calculated at checkout unless otherwise stated. Promotional or free shipping offers, when available, apply only to eligible items and destinations.

5. Delivery Estimates

Delivery estimates provided at checkout or in order confirmations are estimates only and are not guaranteed. Transit times vary by carrier, shipping method, and destination.

ABT is not responsible for delays caused by carriers, weather events, customs, supply chain disruptions, or other factors outside of our control.

6. Freight & Large Equipment Shipments

Some items, including printers, copiers, or large office equipment, may ship via freight carriers. Freight deliveries may require:

  • A commercial delivery address
  • Scheduled delivery appointments
  • Signature upon delivery
  • Additional handling equipment (e.g., loading dock or liftgate)

Any special freight requirements or fees will be disclosed prior to shipment when possible.

7. Order Tracking

Once your order ships, tracking information will be provided via email when available. Tracking updates are subject to carrier systems and may not reflect real-time status.

8. Address Accuracy

Customers are responsible for providing accurate and complete shipping information. ABT is not responsible for delivery issues caused by incorrect or incomplete addresses.

Additional shipping fees resulting from address corrections or re-delivery attempts may be passed on to the customer.

9. Lost, Stolen, or Delayed Shipments

If a shipment is marked as delivered by the carrier but not received, please contact us promptly. ABT will assist with carrier inquiries but is not responsible for theft after delivery.

Claims for lost or damaged shipments must be reported within [7] days of the delivery or expected delivery date.

10. Damaged Shipments

If your order arrives visibly damaged, please:

  • Inspect the shipment upon delivery
  • Note any damage on the carrier’s delivery receipt if possible
  • Take photos of the packaging and item
  • Contact us within [7] days of delivery

11. Split Shipments

Orders containing multiple items may ship in separate packages and may arrive at different times. You will not be charged additional shipping fees for split shipments unless disclosed at checkout.

12. Changes & Cancellations

Requests to change shipping addresses or cancel orders must be submitted as soon as possible. Once an order has been processed or shipped, changes may not be possible.

13. Contact Us

For shipping-related questions or concerns, please contact us through our website and include your order number.